NTT's New Service!!

NTT can help to grow your donor base through a number of well considered and developed acquisition campaigns.  

 

We can recruit regular donors from:

• cold survey lists and internet generated leads
• cash donors
• lapsed supporters
• event participants and active campaigners
• supporter get supporter
• Inbound telephone and SMS campaigns

 

Having originally pioneered lead generation through 2-step campaigns we have developed an incredibly successful fundraising strategy which inspires dedicated long term giving and increases retention.

 

Our donor development campaigns maximise the lifetime value of supporters creating a culture of loyalty. Beginning with Welcome Calls which reinforce the street communication we can begin a process whereby we can approach donors and maximise their giving on at least an annual basis.

 

Stages in the supporters journey can include:

• uplift and transfer from standing order to direct debit
• legacy giving
• targeted gift aid campaign

 

With over ten years experience of running inbound campaigns NTT has perfected a professional system of data capture that compliments our fundraisers sincere and honest call handling skills.

 

We excel at:

• encouraging all callers to inbound lines to contribute financially
• replicating and expanding on the key messages from our clients DRTV appeals
• speedily contacting those supporters who sent an SMS reply in response to an appeal and converting them to a regular giver
• courteously replying to all those who have left details on our out of hours messaging service

 

Your dedicated account manager will oversee all aspects of the campaign, including the creative, data and fulfilment, we will offer as much or as little strategic advice as required. You can be confident that the contact centre will always provide a quality, accountable and above all else, a passionate call for your cause.